Ph: +61 7 54945 400

Our Service

Opals Down Under
ABN - 44 337 319 727

Money back guarantee

All opals sold on our website come with a 30-day, no questions asked, money back guarantee. If, for any reason, you are not happy with your opal, you may return it in original condition* within thirty days for a full refund. Now that's peace of mind. Read our terms and conditions for more details.
*Please note - Returns Policy only applicable to Stock Jewellery and (unmodified) Unset Stones.  Custom-made jewellery and Unset Opals cut for custom orders cannot be refunded.
 

Free global delivery (for orders over AUD $300)

That's right, free. If you spend over AUD $300 excluding tax we'll send your order completely free of charge. Our opals are delivered promptly to anywhere in the world, and fully insured. (This charge is not 'built in' to our prices, either.)

Orders under AUD $300 ex. GST will incur a delivery charge of AUD $15. This covers delivery to anywhere in the world.

Find out delivery information for your area

 

Certificates of authenticity

Included with each solid opal purchase is a signed certificate of authenticity. This document includes a photo and detailed analysis of your stone with in-depth classification details. This certificate is excellent to keep for your records, and also very good for insurance purposes.

This certificate is only issued for solid opals.

Opals Down Under's founder is a qualified gemmologist, and we are members of the Jewellery Association of Australia (JAA). JAA membership is granted to select specialists who undergo strict compliance tests and are established in the jewellery or gem industry.

 

Secure credit card processing

Internet transactions are conducted via a digitally signed, Secure SSL Server. Your credit card details are kept highly secure and are not transmitted via email. The page which collects your credit card details is high-grade encrypted before being sent over the internet. This encryption makes it extremely difficult for unauthorised people to view information transferred across the internet.

 

Free opal polish and jewellery clean

We've got the equipment and expertise to keep your opal jewellery looking great, so why not take advantage of it? If you buy an opal from us, we'll give it a clean and polish the next time you visit. Free of charge.

 

Value for money

We source and cut rough opal directly from the Australian opal mines, so you'll save money. There is no middle-man, so we pass the savings on to you. Our prices are not over-inflated tourist prices, they are genuine value for money. We own our premises and workshop so we are not paying millions of dollars in rent for a high-class exclusive tourist location.

 

Opal experts

We have been in the opal industry since 1962 - mining, cutting, wholesaling and retailing opal, so we know opal like the back of our hands. Our reputation is impeccable. Cutting our own stones means we take pride in our workmanship, and have control over the quality of our product. It also means we can custom cut stones for any purpose you may need. Proprietor Immo Stein has been a qualified gemmologist since 1985.

Chief opal cutter and manager Scott Coggan has been cutting opal professionally since 1989, and is considered one of the best opal cutters in the industry. Scott is an Australian opal expert and has good relationships with many of Australia's top opal miners.

 

Fast, friendly service

We pride ourselves in prompt and friendly service. See what our customers think.

 

A huge choice

Opals Down Under has one of the best selections of opals on the internet, so there's lots to choose from. We have a huge range of loose opals and opal jewellery in our catalogue, including every different kind of opal - Lightning Ridge Black Opal, Queensland Boulder Opal, South Australian White Opal, and Crystal Opal.

Please read our terms & conditions for more detailed information about our services.